ARE YOU A STELLAR CLIENT? - Access Sketch
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ARE YOU A STELLAR CLIENT?

ARE YOU A STELLAR CLIENT?

 

Relationships…they all require work. Thankfully, when it comes to the Architect-Client relationship, we have a road map to help make it require a little less work.

 

 

1. TRUST (a little goes a long way):

  • We realise that relinquishing control of something as involved/stressful/emotional as designing and building your home can be incredibly daunting/stressful BUT remember: you’ve engaged a professional to guide you and make informed decisions, based on your brief and budget.
  • Let them do what they do.

 

2.

COLLABORATION (a two-way process):

 

  • Designing your new home or renovation requires input from you and your Architect.
  • This is your home and you know yourself and how you live, better than anyone. Take the time to relay these things to your Architect.

 

3. COMMUNICATION:

 

  • Clarify your expectations early on. What you want us to do. Timing, cost, fears etc. If you’re unsure about something, remember to ask! As much as we’d love to be able to read your mind…we can’t!!

 

4. FLEXIBILITY & PATIENCE:

 

  • Sometimes there are parts of the process that are out of our control. Despite best efforts, things may take longer than expected.
  • We know it’s frustrating – we get frustrated too. Patience is the answer!

 

5. RELIABILITY

 

  • Be reliable with invoice payments.
  • Money talk can be uncomfortable. We’d much rather talk to you about design. Please pay your bills on time so we can keep the conversation positive and keep things moving!

 

 6. COMMITMENT

 

  • Designing and building has many stages: it’s a process. Commit to it from the start. Set aside time for it, to review drawings, read emails, provide feedback. If you don’t, you’ll find yourself playing catch up at the 11th hour and this will be costly and stressful for everyone.

 

Next up, The Perils of Making Changes to a Live Project. Stay tuned for our next Kick-AS blog for why it doesn’t pay to make changes to your project once you’re on site…

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